Refund Policy

Refund Policy Statement: KiddyLanes.com

What protections can I get and how it works? 

Everyone who shops on KiddyLanes.com receives the following guarantees for each purchase:

  1. Full refund if you don’t receive your order

You will get a full refund if your order does not arrive within the delivery time promised by the seller.

How it works:

We at KiddyLanes.com set a delivery time with a maximum of 60 days. If you can prove that you did not receive your order within the stated delivery time, you will get a full refund.

For United States, in case of late deliveries to US, we refund the half amount if the item is not delivered to customer even within first 30 days.

Then we suggest customer to wait for further 2 weeks. And in that period as well if it is not delivered, then we refund the whole amount. After this if customer receive it, its completely free for the customer.
Pl Note: The above conditions are not applicable on customized products.

Full refunds are not available in the following circumstances:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

  • Your order did not arrive due to exceptional circumstances outside the our control (i.e. not cleared by customs, delayed by natural disaster)
  • Other exceptional circumstances outside the control of KiddyLanes.com
  1. Refund or keep items not as described

You can get a full refund if your item is significantly different from the product's description, or you can choose a partial refund and keep the product.

How it works: 

We set a return policy to resolve issues where the item is not as described (i.e. who is responsible for return shipping costs). If your item is not as described, you should contact us to discuss a resolution. If you can accept the product and want to keep it, you should negotiate a partial refund. Otherwise, you will get a full refund as established by our return policy.

 

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Happy Shopping!

Team KiddyLanes.com